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Quality Policy
We believe that there can be no ‘one size fits all’ definition of quality. Based on varying needs and expectations, customers take varying views of quality during each individual engagement. The company may be seeking value from timelines, cost-effectiveness, performance, service, or other parameters. Our goal is to win and uphold our client’s confidence on us by continuous evolution of technically sound process.
As an employee of Focus we assure our clients to understand their needs and excel in meeting their expectations by delivering error free services on time. Our main concern is to understand customer’s culture, systems, and processes and align our designed solutions with them.
As we are highly quality concern organization, we distinguish ourselves with our competitors through the services we offer at the best possible economic condition to our clients with in the time deadlines with a view to ongoing improvement.
Our focus on project-level quality systems ensures that every customer engagement progresses smoothly. Our Project Management capabilities are enhanced and driven by:
 Competency development through extensive trainings and certifications:
=>In March 2007, FOCUS obtained its AFAQ certification ISO 9001-version 2000 and carried out intermediate assessment in order to upgrade the actual Quality Management System.
=>In December 2009, FOCUS carried out successfully a CMMi L3 Scampi A assessment and reached the CMMi Maturity Level 3.
=>Since March 2010, FOCUS renewed its ISO 9001-version 2008 certification by AFAQ AFNOR INTERNATIONAL. AFAQ certificate No. QUAL/2007/28885a valid until 29/03/2013: http://www.afaq.org/certification=288851176209
Infrastructure development through integrated project management tools
The following activities are certified:
Activity 1: Design, Implementation and Integration of applications, Third-party applications maintenance, third party applications test and validation
Activity 2: Technical Support of third party applications |
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